Thursday, September 19, 2019
The Ontological Argument Essay -- Philosophy Religion
The Ontological Argument In Anselm's ontological argument he is trying to prove the existence of God, his argument is an argument purely based on the mind and does not require the moral agent to venture into the real of the senses. Ontology is to do with being, or what something is. Anselm's ontological argument concerns existence and whether it is an attribute of God in the same way omnipotence, omniscience and benevolence are believed to be. The argument is an a priori argument. It does not rest on proving God's existence by relying on experimental knowledge but on showing that God must exist logically, or that God's non-existence is illogical. The main idea behind Anselmââ¬â¢s argument is that if I can think X to exist X must exist because it is possible to conceive it. As such the central premise of the ontological argument is: 'God is that than which nothing greater can be conceived' In other words it is better for something to exist in reality that in the mind, or to exist is the best quality something can poss...
Wednesday, September 18, 2019
Graduation Speech: A Graduation Poem :: Graduation Speech, Commencement Address
Some of us may think we've reached the end of our learning but the truth is, we have not; And as we prepare to move on we should remember the lessons we've already been taught. In elementary school we learned how to share and how to color in the lines; We learned how to spell our names and count and had naps and storytime. We had reading groups to share ideas, we learned to add, subtract and round up. We discovered we had to sit in time-out for biting or saying shut up. We learned to multiply and were exposed to culture by writing to pen-pals far away; and we honed our competitive skills by playing four square every day. We eventually put away our dolls and picked up responsibilities. Then we were separated boys from girls and taught about the birds and the bees. In middle school we woke at the crack of dawn and hung out in the locker bay. We learned about Characters of Consequence and got detention for PDAs. Social division and Cultural Fair taught us that we're all different, and yet the same. We thought that we knew everything and we were never the ones to blame. In high school everything was different and we learned we weren't always right after all. We started longing for back in the day when we could take naps and play tetherball. But no, we had to study and get jobs and brace ourselves for standardized tests; We stayed up late writing essays and learned what it means to be stressed. Then our final year came upon us and we filled out many a college application; We learned the feeling of accomplishment through disappointment and determination. Now the real world beckons us and we must learn to survive on our own.
Second Continental Congress Essay -- Essays Papers
Second Continental Congress ââ¬Å"Give me liberty or give me deathâ⬠were the famous words spoken by Patrick Henry in the struggle for independence (Burnett 62). He addressed the first continental congress in 1774 and started the process of American political revolt. This revolt eventually climaxed in the rebelling of Britain's American colonies and the establishment of what would become the United States of America. The Second Continental Congress accomplished independence through organization, rebellion, and finally declaring independence. This was the beginning of the American Revolution. Britain established a series of acts to control the colonies and this became the main cause of the revolution. These acts enabled Britain to increase the colony's taxes and pay for the costs of the seven years war. In addition, Britain angered the colonies by maintaining a large army in North America after peace was restored in 1773. The British also enforced a Stamp Act, which placed taxes on commercial and legal products. To further add to the frustration, the British controlled the shipping of goods and re-routed shipments to avoid going through London middlemen, who sold to independent merchants in the colonies. The final cause of the American Revolution was the addition of the Coercive Acts, which closed the port of Boston and cut back the local elections and town meetings. Thomas Paine summarized the colony's emotions towards the British and published a pamphlet, ââ¬Å"Common Sense.â⬠In this pamphlet he mocks Great Britain, a small island thousands of miles a way, that controls a large country that should have independence. In September 1774, the first Continental Congress met in Philadelphia where they agreed upo... ...of Independence listed the tyrannical acts committed by George III, proclaiming the natural rights of man, and sovereignty of the American States. The Second Continental Congress was the backbone to the Revolution as well as being the key to freedom. It proved that, ââ¬Å"All men are created equalâ⬠and possess the freedom of rights. Works Cited - Buckler, McKay H. The History of Western Society. Boston: Houghton Mifflin Company, 1995. - Burnett, Edmond C. The Continental Congress. New York: The Macmillan Company, 1941. - Fiske, John. The American Revolution. New York: Houghton Mifflin Company, 1891. - Schlesinger, Arthur M. The Colonial Merchants and the American Revolution. New York: Frederick Ungar Publishing Company, 1957. - Trevelyan, George O. The American Revolution. New York: Longmans, Green and Company, 1928.
Tuesday, September 17, 2019
English Journal Essay
ââ¬Å"Within the diamond haze of the beach something dark was fumbling along. Ralph saw it first and watched till the intentness of his gaze drew all eyes that way. Then the creature stepped from mirage on to clear sand, and they saw that the darkness was not all shadow but mostly clothing. The creature was a party of boys, marching approximately in step in two parallel lines and dressed in strangely eccentric clothing. â⬠(Golding 1954, Ch. 1, p. 19) | This analysis explores the literary feature characterization. In this passage of the novel Golding describes the setting as ââ¬Å"the diamond haze of the beachâ⬠to make the reader experience darkness and mystery, as if the reader is actually there. But not just the setting is important in this passage. The authorââ¬â¢s choice of words to characterize the choir boys is impeccable. In this quotation the readers see the mysterious ââ¬Å"creatureâ⬠coming closer and closer to the two boys, Ralph and Piggy. Golding uses imagery to make the reader experience this spooky event. It is evident in the phrase ââ¬Å"Then the creature stepped from mirage on to clear sand, and they saw that the darkness was not all shadow but mostly clothing. â⬠By using the noun ââ¬Å"creatureâ⬠, Golding instills a scary, horrifying appearance to the group of boys. Also, he uses the word ââ¬Å"mirageâ⬠to provide the reader with a mysterious, almost horror-like feeling as the group comes closer and closer. These nouns signify mysteriousness and darkness, providing the readers with a spooky, eerie atmosphere which helps us understand that the group of boys seem dangerous. This passage is taken from the authorââ¬â¢s point-of-view and it makes a great impact on the reader. | ââ¬Å"Thatââ¬â¢s enough! â⬠said Ralph sharply, and snatched back the conch. ââ¬Å"If you didnââ¬â¢t you didnââ¬â¢t. ââ¬Å"-then you come up here anââ¬â¢ pinch my specs-â⬠Jack turned on him. ââ¬Å"You shut up! â⬠(Golding 1954, Ch. 2, p. 46)| This analysis explores the literary feature imagery. In this dialogue of the novel Golding shows an argument between Ralph, the leader, and the other boys. The author uses words and phrases like â⬠You shut up! â⬠and ââ¬Å"Thatââ¬â¢s enough! â⬠to stress the harshness and seriousness of the situation to the reader. By using ââ¬Å"enough! â⬠the author deeply signifies the disturbance and frustration that Ralph is experiencing as pack leader. Jack is also portrayed as rude and bossy by using the phrase ââ¬Å"You shut up! â⬠This makes the reader feel a scuffle going on between the two, as if two factions are ready to be formed. This short passage shapes the theme ââ¬Å"Inherent evil within humanityâ⬠as a whole by giving the reader a rude argument scene to show that there is inherent evil within humanity. | ââ¬Å"Donââ¬â¢t you want to be rescued? All you can talk about is pig, pig, pig! ââ¬Å"But we want meat! â⬠ââ¬Å"And I work all day with nothing but Simon and you come back and donââ¬â¢t even notice the huts! â⬠(Golding 1954, Ch. 3, p. 54) | This analysis explores the literary feature characterization. In this passage of the novel Golding shows Ralph gives a rap on the knuckles to all those who didnââ¬â¢t participate in the hard-working day. By using the words ââ¬Å"donââ¬â¢t even noticeâ⬠, Golding wants the reader to experience the anger that Ralph has for these children. He states that he ââ¬Å"work all day with nothing but Simonâ⬠, which means no child wants to do the hard work, except for those who actually are optimistic and think they have chance to leave this island. The other childrenââ¬â¢s egoistic behavior becomes problematic for the faction to develop any further. Golding emphasizes the state of stress Ralph is in as the leader of a faction in this sentence: ââ¬Å"And I work all day with nothing but Simon and you come back and donââ¬â¢t even notice the huts! â⬠This passage in the novel is used to let the reader the reader there are lots of egoistic people in the world and that it is very hard to get those people to work. By mentioning the repetition ââ¬Å"pig, pig, pig!â⬠, the children make themselves seem as they only about their personal lives, rather than the life of the faction. | ââ¬Å"Roger and Maurice came out of the forest. They were relieved from duty at the fire and had come down for a swim. Roger led the way straight through the castles, kicking them over, burying the flowers, scattering the chosen stones. Maurice followed, laughing, and added to the destruction. â⬠(Golding 1954, Ch. 4, p. 60)| This analysis explores the literary features setting and characterization. In this passage of novel Golding makes it known that the quietness of the forest is disturbed by using verbs like ââ¬Å"buryingâ⬠, ââ¬Å"kickingâ⬠, ââ¬Å"scatteringâ⬠. These words add to the destructive mood of the passage. Also, the setting is described as horrendous, menacing, and violent because one of the boys, Maurice in particular, laughs during this passage, meaning his carelessness towards the forest may result in shortage of necessary figures for their faction. Golding makes this scene stick out like a sore thumb because of the complete indiscretion that Roger and Maurice caused to the forest.
Monday, September 16, 2019
Principles of Managing Information and Producing Documents Essay
Unit title: Principles of managing information and producing documents 1. Understand the purpose of information technology in a business environment 1. 1 Identify different types of information technology that may be used for work tasks Types of technology that could be used to do tasks at work are computer software like: Microsoft Word which is software used to create documents Excel is software that can be used for storing and organising data. Publisher is software which is used to create almost anything from documents to greeting cards. Could also use a fax machine, telephone and send emails. 1. 2 Outline the benefits of using information technology for work tasks The benefits of using technology for work tasks include: Speed ââ¬â A computer can search through files and records quickly to find the information you require. It can also make it quicker and easier to change a mistake. Editing ââ¬â If you hand write documents if there was a mistake you would have to retype from scratch, but on the computer documents can be easily amended. Quality ââ¬â On the computer there are many tools that make the quality of a document better like spell and grammar check, templates, different fonts and emboldening, borders, bullet points or numbering and all them enable high quality documents to be produced. Access ââ¬â On a computer you can control who gets access to the documents because you can just send it to certain people or if you have a password on the computer it restricts who can get on. 1. Understand how to manage electronic and paper based information 1. 1 Explain the purpose of agreeing objectives and deadline for researching information The purpose of agreeing objectives and deadlines is to ensure that you collect all the needed information to complete the task given and you will have a correct date to finish it by. You will also know what sort of resources to use to collect the data because depending on what youââ¬â¢re looking for somethingââ¬â¢s could be copy righted which you cannot use because itââ¬â¢s illegal. 1. 2 Identify different ways of researching, organising and reporting information Different sources of research are: Paper-based like libraries and newspapers. Technological which is internet, CD/DVDS and television. Asking people which is primary research and gathering research yourself is secondary. To organize information you could: Organise informations according to relevance. Put it in numeric or alphabetical order. Keep it in date order. Different ways of Filing information: Numeric order. Alphabetical Date To report information means keep a log of your information and its sources. First you should plan a report and know what the purpose is for it, then find the data you need to write a report, should then produce a draft and check everything you need is there and then finalise your report and checking it again. 1. 1 Describe procedures to be followed for archiving, retrieving and deleting information, including legal requirements, if required Electronic and paper-based methods: Out guide/Absent cards ââ¬â Are used when someone removes a file from the shelf and they will insert an out guide in its place which will say which file has been taken and who has taken it. Cross Referencing ââ¬â So if input onto the computer with a number you can find the original in the files. File retention polices ââ¬â A company has to keep certain documents for a certain amount of time. Indexing ââ¬â To keeping a list of names or subjects with references to the pages so able to find when needing the original copy from a file. You can store information on a hard drive inside your pc, you can save it onto a CD/DVD or a memory stick. You can keep data safe by having a password on everything that needs to be kept private, and could have locked away in a certain order in some unit cabinets so only certain people can get in and see the information. The best way to dispose important and personal data is to shred it. 1. 2 Explain why confidentiality is critical when managing information Confidential information could be someoneââ¬â¢s personal details like their home address and bank details which must be kept secure under legislation requirements. It is important to keep details confidential to avoid identity theft, also makes clients feel more secure knowing there information is safe because they would not want anybody to find out there details. You can keep data secured manually which is held in a locked area or cabinet, or keep it electronically that is password controlled. 2. Understand the purpose of producing documents that are fit-for-purpose 2. 1 Identify reasons for producing documents that are fit-for-purpose Documents should be fit for purpose so that it is suitable for the audience it is intended for and so that it meets the company standards. To do this you need to make sure that the document is readable, is accurate on details and enhances the organisations reputation. 2. 2 Describe different types and styles of documents and when they are used Different types and styles of documents have different people to use for ââ¬â Letters for clients and customers Emails with attachments for circulation information to colleagues Reports for providing information to colleagues Most companies have a certain house style template for documents which is formatted accordingly to the guidelines of the certain organisation. Having a template specific to the company has the benefit of promoting the company image and having consistency with documents. 1. Know the procedures to be followed when producing documents 1. 1 Identify reasons for agreeing the purpose, content, layout, quality standards and deadlines for the production of document Reasons may include ensuring the correct format is used for the type of document being produced, because if the purpose is unclear the document will not make sense as it needs to. Content ââ¬â So you know how to write the document correctly for the audience. Style ââ¬â Varies on the type of document, so if it was an agreement then a formal standard style would be used. Deadline ââ¬â Makes the time frame clear for something to be complete, also gives the client a clear time when the project should be finished by. Efficiency ââ¬â Makes the company look more professional and organised. Repetition ââ¬â Doing good quality work on time gives a good impression of the company which could mean more work because they will be recommended because of its good repetition. 1. 2 Describe ways of checking finished documents for accuracy and correctness, and the purpose of doing so Ways of checking finished documents are by using the spell and grammar checker to ensure there are no mistakes, or you could ask a colleague to check the document to make sure all the necessary information has been included. You should always check that money, date, name and address details are all correct because if the address or money are incorrect someone wrong could be getting a lot or not enough money they need which would have a negative impact on the business and could lead to lost custom. 1. 3 Explain the purpose of confidentiality and data protection procedures when preparing documents You will be observing the Data Protection Act (1998) and policies and procedures of the organisation, this covers, Secure storage of documents Who should have access This is to avoid, Loss of personal data Damage to the business Prosecution The most sensitive information is anything that belongs in a personnel file like: Forms relating to employee benefits. Complaints from customers/co-workers. Records of attendance Warnings or other disciplinary actions Medical/Insurance records Litigation documents Forms providing emergency contacts Wage forms The information in a personnel file should be private and should have log ins to get into if saved onto a computer or saved in locked files and the only people that need access to it for wages etc, will have a key or the password. 1. 1 Compare different types of documents that may be produced from notes and the formats to be followed Documents that can be produced from notes are: Memo ââ¬â The format will include ââ¬Å"Toâ⬠¦Fromâ⬠¦Refâ⬠¦Dateâ⬠¦Ã¢â¬ and then the relevant information being communicated. Letter ââ¬â Printed on company header paper, listing reference, date, name, address, and subject, letter content, from, signature, name and job title. Also if the letter is confidential this must be stated. Report ââ¬â Title, Introduction, Body of report, a conclusion, consistency of format is essential i. e. using the same font size and style throughout. Minutes ââ¬â Title of the meeting, date was held, who attended. Agenda ââ¬â Include apologies for absence, minuets of previous meeting, what itââ¬â¢s about, date, and time. 1. 2 Explain the procedures to be followed when preparing text from notes Procedures to follow when preparing text from notes Purpose for the notes. Format for the document. Check the notes to confirm right and amend if needed. Check you have all correct notes to make a document. Produce document. Check document.
Sunday, September 15, 2019
Maxis Essay
Introduction Maxis Communications Berhad is a leading mobile phone service provider in Malaysia. Maxis Communications Berhad was established in the early 1990s and commenced mobile telecommunications operation in August 1995. It was then listed under the first board in Kuala Lumpur Stock Exchange (KLSE). At present Maxis Communication Berhad is the biggest telecommunication provider in Malaysia. The company has total subscribers at 13.95 million as of December 2010. Maxis Communications Berhad, through its subsidiary, Maxis Berhad, engages in the provision of mobile, fixed line, and international telecommunications services in Malaysia. It also provides Internet and broadband services; and wireless multimedia related services, as well as owns, maintains, builds, and operates radio facilities and associated switches. The company was founded in 1995 and is based in Kuala Lumpur, Malaysia. Maxis Communications Berhad is a subsidiary of Binariang GSM Sdn Bhd. It uses the dialling prefix identifier of ââ¬Å"012â⬠, ââ¬Å"017â⬠and ââ¬Å"0142â⬠. In 2002, Maxis purchased TimeCell, a rival mobile service provider, from Time dotcom Berhad. Prior to the purchase, Maxis offered phone numbers beginning with 012, and TimeCell 017. Now, subscribers can choose between the two. Maxis provide a variety of mobile communication products and services. They offer prepaid call plans, monthly subscription plans, global roaming, MMS, WAP (over both GSM and GPRS), Residential Fixed Line services, Broadband Internet plans, and as of early 2005, 3G services to both prepaid and post-paid subscription customers. Maxis Broadband make consumer can enjoy internet access in outdoor or indoor. It can go online at speed over 15 times faster than traditional dial up and do more, much more over the internet. Profile Maxis Berhad, with its consolidated subsidiaries (together, ââ¬ËMaxisââ¬â¢), is the leading mobile communications service provider in Malaysia. Maxis were granted licences to operate a nationwide GSM900 mobile network, a domestic fixed network and an international gateway in 1993. It commenced its mobile operations in August 1995 and launched its fixed line and international gateway operations in early 1996. Since its establishment, Maxis has been providing a full suite of services on multiple platforms to fulfil the telecommunications needs of individual consumers, SMEs and large corporations in Malaysia. Maxisââ¬â¢ mobile service is offered on a post-paid basis under the Maxis brand and via a prepaid format under the Hotlink brand. The use of these two distinct brands, underpinned by synergistic values, has enabled Maxis to develop its prepaid business successfully while maintaining growth in its post-paid segment. Maxis has also pioneered and led the Malaysian market in delivering innovative mobile products and services. It was the first to launch 3G services in Malaysia ââ¬â known as Maxis3G ââ¬â in July 2005, and in September 2006, it became among the worldââ¬â¢s first to use HSDPA, a high-speed upgrade of its 3G network, to provide wireless broadband services. It was the first operator to bring the BlackBerryâ⠢ and Apple iPhoneâ⠢ smart phones to Malaysia. The company in April 2009 unveiled the first commercial NFC-powered service in Malaysia. Maxis provide enhanced post-paid packages to corporate and SME customers, based on its highly successful consumer post-paid plans. These plans are custom-made to meet the needs of enterprises, especially improved communications within and beyond their compound. Maxisââ¬â¢ international gateway services include termination of traffic into Malaysia from international telecommunications companies, supporting Maxisââ¬â¢ own outbound international direct dial (IDD) traffic, collecting international transit traffic and bandwidth leasing services. Maxis presently maintain bilateralà connections with more than 95 carriers in 38 countries and have capital investments in a number of submarine cable systems to carry its international voice and data traffic. Maxisââ¬â¢ significant growth and strong track record of bringing innovation, excellent customer experience and value to stakeholders has won the company numerous awards over the years. The latest awards include: Malaysiaââ¬â¢s Top Ten Companies: Ranked 1 ââ¬â Asiaââ¬â¢s 200 Most Admired Companies, The Wall Street Journal Asia, 2006 Asian Mobile Operator of the Year ââ¬â Asian Mobile News Award, 2007 Fourth Most Valuable Brand in Malaysia ââ¬â Brand Finance, 2008 and 2009 Service Provider of the Year (Malaysia) ââ¬â Frost & Sullivan, 2008 Mobile Data Service Provider of the Year (Malaysia) ââ¬â Frost & Sullivan, 2009 Recipient of the Asia Pacific Super Excellent Brand Award ââ¬â Asia Pacific International Brands Summit Malaysia, 2009 Maxisââ¬â¢ vision is to bring advanced communications services to enrich its customersââ¬â¢ lives and businesses, in a manner that is simple and personalised, by efficiently and creatively harnessing leading edge technology, and delivering a brand of service experience that is reliable and enchanting. Analysis of Market Structure Market structure classifies some of the key traits of a market, including: Number of firms Similarity of the products sold Ease of entry into and exit from the market. Comparison of Market Structures Market Structure No. of Sellers Types of Product Entry Conditions Examples Perfect Competition Large Homogeneous Very Easy Small crops, International commodity markets Monopolistic Competition Large Differentiated Easy Boutiques, Restaurants, motels Oligopoly Few Usually differentiated but sometimes homogeneous Difficult Car Making, Tobacco Products, Oil Monopoly One Unique Extremely difficult Public utilities MAXIS TELECOMMUNICATION FIRM. Few Competitors like DIGI, CELCOM, TUNETALK etc.. Entry into Telecommunication is Difficult. It requires a large amount of capital. Perfect Competition Perfect Competition Market has very large number of small firms, which acts independently rather co-coordinating decisions centrally. Perfect Competition is Price takers due to Huge Competition. Perfect Competition mainly deals with Homogenous Products. Homogenous mean Goods from one firm cannot be differentiated from other. Comparing Maxis with Perfect Competition Perfect Competition Maxis 1. It has very large Number of firms. 2. Entry Requirement is very easy. 3. Very less amount of Capital is enough. 1. It has few Competitors in the Market like DIGI, CELCOM, OKTEL etc.. 2. Entry Requirement is Difficult. 3. It requires large amount of Capital. On Comparing Maxis with Perfect Competition market structure. Maxis do not come under Perfect Competition. Monopolistic Competition Monopolistic Competition Firm has many Small Sellers. They involves in differentiated Product. It is free from Price Competition. It has Easy Entry as well as Exit. Comparing Maxis with Monopolistic Competition Monopolistic Competition Maxis 1. It has many small sellers. 2. Entry requirement is easy. 3. Itââ¬â¢s free from Price Competition. 1. It has a few Competitors in the Market. 2. Entry requirement is difficult. 3. It has competition in price with their competitor. On comparing Maxis with Monopolistic Competition market structure. Maxis do not come under Monopolistic Competition. Monopoly Monopoly is a Single Seller in the market. It deals with unique product. Entry Barriers is very difficult. Comparing Maxis with Monopoly Monopoly Maxis 1. It has Single Seller in the market (free from Competitors). 1. It has its Competitors in the market. On comparing Maxis with Monopoly market structure. Maxis do not come under Monopoly. Oligopoly It has very few seller (which is dominated by a few large firms).. It deals with Homogenous as well as Differentiated Product. Entry Barrier is difficult. Comparing Maxis with Oligopoly Oligopoly Maxis 1. It has few Sellers in the market. 2. Entry Barrier is difficult. 3. It requires a large amount of Capital. 1. Maxis have few Competitors in the Market. 2. Entry barrier is difficult. 3. It requires the large amount of Capital. On Comparing Maxis with Oligopoly market structure. We came to know that Maxis is an Oligopoly. Behaviour of Maxis The behaviour of Maxis can be identified by considering the number and size distribution of firms (market share in terms of subscribers and revenue) in the market; the extent to which products are differentiated; how easy it is for other firms to enter the market; and the extent to which firms are integrated or diversified. However, as there are only 3 large cellular communication firms (Maxis, Digi and Celcom), individual market shares are used to measure market power. The basic conditions faced by the cellular communication firms are: Demand conditions â⬠¢Price is relatively elastic as seen by huge swings in net additions leadership quarters to quarters as different cellular communication firms took on price-leadership. Source : MALAYSIA TELECOMMUNICATIONS REPORT Q3 2011 Where the actions and the outcomes of these actions are interdependent among several agents and this interdependence is mutually recognized. Neoclassical economics assume perfectly rational agents, perfect information and zero transaction costs under perfect competition. However, due to limited cognitive capability and/or imperfect information, bounded rational agents experience limits in formulating and solving complex problems and in processing (receiving, storing, retrieving, transmitting) information. Routine standard procedures or heuristic approaches to decision-making are employed by bounded rational agents. The sum of the market shares of the n-largest firms. Maxis subscriber net addition dropped to a dismal 120,000 users in 3Q10 before regaining to 274,000 users in 4Q10. The relevant substitutes are provided by fixed-line Telcoââ¬â¢s for local city calls (fixed-line rate of RM0.04/minute versus cellular rate of RM0.15/minute) and Voice-over-Internet-Protocol (VoIP) providers for IDD calls. However, these are not of major concerns currently as the mobile services are cannibalizing/substituting fixed-line services while the VoIP providers are competing in a value-conscious segment with an inferior product (i.e. poorer voice quality). Supply conditions The cellular technology adopted is the European GSM standards. However, due to constant technology changes, both Maxis and Celcom have launched 3G services earlier while Digi had its 2.75G (EDGE) services previously and recently added 3G services in order to be able to compete with both Maxis and Celcom. The market structure analysis summary of Maxis is as follows: Data Observations and/or Measurement Analysis/Comment No. of Firms 3 Regulated Oligopoly Market Share Cellular industry subscriber market share (overall) Cellular industry revenue market share (overall) Subscriber/Revenue market share: Celcom: 33% & 36.0% Digi: 25% & 25.3% Maxis: 41% & 42.1% There is no single dominant firm. However, Maxis is the leading firm in both revenue & subscriber market share, followed by Celcom and Digi. Product Differen-tiation Product differentiation based on calling plans and pricing structure to appeal to different customer segments. Value-added services (ring-tones, etc.) are quite homogenously provided by 3rd party provider. Minimal product differentiation as airtime is airtime and VAS contents are widely available across all 3 firms. Entry barriers Licensing and regulations Heavy capital investments & minimum efficient of scale required First-mover advantages: Network & Lock-in effects High entry barriers mainly due to government regulations Due to frequent technology changes, incumbents do incur substantial ongoing capital expenditures and face the dangers of being ââ¬Å"leapfroggedâ⬠by potential entrants Numbers portability not implemented yet to counter the lock-in effects of personalized phone numbers. Exit barriers Huge sunk costs Bulk of capital investments are asset specific to Telco operations. Source : MALAYSIA TELECOMMUNICATIONS REPORT Q3 2011 Price competition Using game theoretic model, Telcoââ¬â¢s are assumed to provide a homogenous product and have sufficient capacity to serve the market demand. It is a non-cooperative game as there werenââ¬â¢t any enforceable agreements between them as they compete in the marketplace. It is a repeated one-shot simultaneous game as they were driven by quarterly performance accountable to shareholders. As such, they would decide on their pricing strategies independently and aware of rivalsââ¬â¢ prices in the market while forming certain expectations about rivalsââ¬â¢ pricing strategies. Actions available are Maintain Price and Undercut Price. Payoffs are ranked in order of preference (higher number is preferred). The most preferred outcome by firms is where one undercuts price while its competitors maintains price, leading to market share gain at the expense of its rivals. When all firms maintain prices, there is no change in market-share and profitability. When all firms undercut prices, market-share remains with reduced profitability. The strategic-form representation in a simplified 2-player model is as follows: Telco2 Telco1 Maintain Price Undercut Price Maintain Price 3,3 1,4 Undercut Price 4,1 2,2 Example of Game Theory Solving for Nash equilibrium, both players have Undercut Price as their dominant strategy resulting in a Pareto-inefficient Dominant- Strategy-Equilibrium at (2,2). This is a repeated Prisonersââ¬â¢ Dilemma game and these interactions are witnessed in the current market through an escalating price-war resulting in reduced Average-Revenue-Per-User (ARPU). Example of Starter pack price wars involving Maxis and Digi Launch Date Maxis Hotlink 017 Digi Beyond Prepaid Sep 8, 2005 RM20 to RM10 Oct 27, 2005 RM18 to RM9.90 Nov 25, 2005 RM10 to RM8.80 Dec 10, 2005 RM9.90 to RM8.50 Average Revenue per User Source : Articles from 2009 to 2011, Press release 2009 to 2011, Maxis reports 2009 to 2011, Digi Reports 2009 to 2011, Celcom Reports 2009 to 2011. If this game is repeated infinitely, collusive behaviour through the use of Tit-For-Tat strategy may result in non-competitive/monopolistic-like pricing which reduces public welfare. Though Maxis had a higher ARPU previously according to the above data, Maxis always need to be proactive in monitoring firmsââ¬â¢ behaviour to detect possible tacit collusion through price-signaling. Product differentiation The above game theoretic analysis suggests that if the price-war continues,à Maxis and the other two firms will eventually be forced to price at their marginal costs ââ¬â similar to a perfectly competitive firm. Therefore, it is rational to expect Maxis or the similar firms to soften the intensity of the price competition through product differentiation and customer segmentation. It is important to note that traditional microeconomic theory treats all consumers as homogenous. In reality, this is not the case and these firms are thus offering different calling plans, pricing structures (ON-Net/Off-Net), pre-bundled minutes and services, etc. Due to bounded rationality and heterogeneous consumption, consumers find it difficult to make head-to head cost-benefits comparisons and thus make the products appear to be somewhat non-homogenous and not fully substitutable for one another. These firms are also competing and differentiating through demand stimulation (ââ¬Ëshiftingââ¬â¢ the demand curve) by organizing SMS contests, sponsoring shows like ââ¬ËMalaysian Idolââ¬â¢ which encourage SMS voting, etc. where the SMS charges are priced much higher than normal SMS charges in order to drive higher non-voice revenue and profitability as illustrated by Maxis, Celcom and Digiââ¬â¢s 2010 announcements below. Source: DiGi AGM 2011 IRwebsite One has to take note that the marginal costs are almost negligible relative to the huge fixed-cost investments required. ON-Net refers to calls within the same providerââ¬â¢s network. OFF-Net refers to calls made from one provider to another providerââ¬â¢s network. Decision-making based on imperfect information (uncertainty about future, costly to acquire perfect information) and/or limited cognitive capability. Through product differentiation, each differentiated product is addressing its relevant market instead of addressing a large homogenous market, thus allowing Telcoââ¬â¢s to raise price above marginal cost (and reduce consumerââ¬â¢s surplus) without losing its entire market share. Thus, product differentiation can soften price competition and create a degree of marketà power. We find from the above data that Maxis currently have the highest market power and leading company with the highest revenue. However, these type of firms balance between the reductions in welfare caused by product differentiation pricing above marginal costs versus the increased in welfare by allowing disparate consumersââ¬â¢ preferences to be closely met. Each firm also ensure proper ethical behaviour on the part of the Telcoââ¬â¢s to ensure that public welfare is protected in SMS contests, SMS voting, etc. to prevent undesirable negative consumption externalities such as encouraging the habit of ââ¬Ëgamblingââ¬â¢, excessive spending, etc. Advertising Maxis often use advertising to create brand and/or product differentiation in order to soften the price competition. To the extent that persuasive advertising create customer loyalty through perceived differentiation over essentially identical products, they create market power in the sense that consumers may be willing to pay more for preferred brands, thus allowing these type of firms to raise prices above marginal costs. Following the previous assumptions with payoffs ranked in order of preference (higher number is preferred), the most preferred outcome by firms is where one advertises while its competitors donââ¬â¢t, leading to market share and profitability gain at the expense of its rivals. When all firms donââ¬â¢t advertise, there is no change in market-share and profitability. When all firms advertise, market-share remains with reduced profitability. Maxis uses similar strategy by advertising less gaining market share and more profit at expense of its rivals which we can see below: Advertising Expense of 2005 by Malaysian cellular communications industry Communications Sector: Mobile Line Services RM (million) Communications Sector: Mobile Interactive Services RM (million) Total RM (million) Celcom 52.3 Celcom 6.6 58.9 DiGi 37.7 DiGi 5.1 42.8 Maxis 47.8 Maxis 1.9 49.7 Source : www.mcmc.gov.my, Reports by Maxis, Celcom and Digi 2005 Customer Satisfaction Source : SKMM Consumer Survey 2007 at www.mcmc.gov.my The Customer-Satisfaction-Index (CSI) for the three firms are almost similar. We find that Maxisââ¬â¢ performance is satisfactory in the market and can be considered as a leading oligopoly firm among the three. Conclusion Maxis is one of the Malaysian oligopoly cellular communications industry with high entry barriers, mainly due to government licensing restrictions; and high exit barriers due to huge capital investments (sunk costs). However, frequent technology changes could potentially allow ââ¬Å"leapfroggingâ⬠by competitors or potential entrants. The market share is with intense price-competition as the market gets more saturated. Non-price competitionà is also intense, mainly through advertising. However, as price-competition escalates, other cellular communication industries are pricing closer to marginal costs as evidenced by the steady drop in ARPU over the past few years. Consumer satisfaction is high for Maxis though consumers are seeking for even lower communications charges and greater geographic coverage. Maxis is currently doing a good job and should continue to push ahead with its plan to allow greater customer choice. Maxis should also monitor for deceptive advertising, SMS contests & voting, etc. and also possible tacit collusive behaviour through price-signaling. It is also recommended that Maxis conducts benchmarking against regional and international cellular communication industries on key areas like profitability and/or returns on equity to determine fair-returns, service quality, technical efficiency, etc. to determine the success of its policies in future. _______ References www.theedgedaily.com Digi gains market shareâ⬠, The Edge Daily, 5 Dec 2005 www.osk188.com www.digi.com.my www.maxis.com.my www.celcom.com.my Maxis Quarterly 2009 Report Maxis Quarterly 2010 Report DiGi 2009 Report DiGi 2010 Report Celcom Annual Report 2010 Maxis Annual Report 2010 DiGi Annual Report 2010 www.mcmc.gov.my www.mobileworld.com.my/ Profit_expense_2005 www.boardroomlimited.com Dixit, A and Skeath, S (2004): Games of Strategy (2nd Ed), W.W.Norton www.wikipedia.org Rosenberg, E.A. and Clements, M.: ââ¬Å"Evolving market structure, conduct and policy in local telecommunicationsâ⬠, The National Regulatory Research Institute. SKMM Consumer Survey 2007 at www.mcmc.gov.my www.boardroomlimited.com/irdigi/â⬠¦/DiGiAGM2011IRwebsite www.theedgemalaysia.com/â⬠¦/170320-digis-2q-profit-up-187-divideâ⬠¦ www.digi.my/aboutdigi/media/mr_press_det.do?id=5240â⬠¦4â⬠¦ www.mysarawak.org/2009/10/30/digiââ¬â¢s-subscriber-base-to-grow.html www.boardroomlimited.com/irdigi/irdigi/FA220709.pdf http://telcoblog.nst.com.my/2009/05/celcom-vs-digi-q1-2009.html http://biz.thestar.com.my/news/story.asp?file=/2008/8/29/business/1910200&sec=business http://biz.thestar.com.my/news/story.asp?file=/2008/11/29/business/2675455&sec=business http://telcoblog.nst.com.my/2009/05/celcom-vs-digi-q1-2009.html axiata.listedcompany.com/misc/axiata_presentation_2Q2011.pdf http://www.theedgemalaysia.com/insider-asia/180047-maxis-and-digi-offer-yields-at-fairly-low-risks.html www.maxis.com.my/â⬠¦/Announcement_04_2009_Financial_Result_â⬠¦ axiata.listedcompany.com/misc/axiata_presentation_1Q2011.pdf www.maxis.com.my/personal/â⬠¦/1Q_2011_IR_Pack_(FINAL).pdf Maxis_4Q10_Presentation_FINAL_2 http://www.maxis.com.my/mmc/index.asp?fuseaction=press.view&recID=452 www.maxis.com.my/â⬠¦/Announcement_02_2010_Press_Release.pdf www.maxis.com.my/personal/about_us/â⬠¦/Anmt-PressRelease.pdf www.maxis.com.my/mmc/index.asp?fuseaction=press.viewâ⬠¦499 www.maxis.com.my/â⬠¦us/â⬠¦/Maxis_4Q10_Presentation_FINAL.pdf http://www.theedgemalaysia.com/insider-asia/179310-mobile-subscriber-additions-surprisingly-robust.html http://www.thesundaily.my/news/business/celcom-may-pass-service-tax http://www.scribd.com/doc/39862337/Telecommunications-Sector-Update-Sizing-Up-The-Pure-Mobile-Domestic-Players-%E2%80%93-Maxis-vs-DiGi-22-10-2010 http://www.scribd.com/doc/60333044/EN for MALAYSIA TELECOMMUNICATIONS REPORT Q3 2011
Saturday, September 14, 2019
Residential Schools in Canada
Sociology Dr. C. Barry McClinchey Residential Schools in Canada Before the nineteenth century, the Aboriginal people had their own way of teaching the children in their community, through organic education. In addition to providing knowledge and skills, organic education kept their culture alive (Ravelli & Webber, 2013: pg. 237). This is because the Aboriginal children would also be taught about their culture and its customs. But the Europeans thought, ââ¬Å"Canadaââ¬â¢s First Nation peoples were in the way of the relentless onrush of capitalist and industrial expansion (Ravelli & Webber, 2013: pg. 238). This is when the residential education system was established. Since the organic education was what made the Aboriginal culture stronger and last, the Europeans knew they had to break this system in order to weaken the culture. In the film, Education As We See It, some Aboriginal people spoke about their experiences being in a residential school. These experiences they had were n ot pleasant. The paradigm that best helps us examine the overall topic of the film is conflict theory. Many sociological concepts were applied throughout the film such as language extinction, looking-glass self, and self-fulfilling prophecy.The Aboriginal went through many of hardships that the Europeans put them through. Conflict theory is the use of inequality towards another social group to maintain the power of those who dominate (Ravelli & Webber, 2013: pg. 47). The Conflict theory is a paradigm that is well presented throughout the film. The Europeans that settled down in Canada believed that the Aboriginalââ¬â¢s practices were overpowering their beliefs (Ravelli & Webber, 2013: pg. 238). Since the organic education was what made the Aboriginal culture stronger and last, the Europeans knew they had to break this system in order to weaken the culture.And they were able to do this in the residential schooling program. In these residential schools, the Aboriginal children were not allowed to speak their native language and could not see their families, expect for once in a while (Ravelli & Webber, 2013: pg. 238). These children were harshly abused by the nuns in these schools and were terrified of being there. There were many sociological concepts applied in the film, Education As We See It. Language is an important part to culture. Language extinction is a concept presented in the film. When a language is lost, then its culture will start losing its organization.Killing the language of the Aboriginals will lead end their culture, which is what the Europeans wanted. By forcing the Aboriginal children to speak English, the language they spoke with their parents will be lost (Ravelli & Webber, 2013: pg. 131). An Aboriginal that went to a residential school described how they werenââ¬â¢t allowed to speak a word of their language at all and they were restricted from seeing their parents on a regular basis (Bob, Geraldine & Marcuse, 1993). The nuns greatly enforced that these children not speak their language, so that they could completely forget about it.Looking-glass self was a concept that was applied. Looking glass self is how people describe who they are by how others describe them. According to C. H. Cooley, have to envision themselves through social interactions because the mind does not create the ââ¬Å"selfâ⬠(Ravelli & Webber, 2013: pg. 153). An Aboriginal said that when she was younger and first went to the school, the teacher checked attendance and when she said her name, she answered ââ¬Å"hereâ⬠in her language and the nun gave her this disgusted look as if she was nothing (Bob, Geraldine & Marcuse, 1993).They make the children feel like speaking their language is horrible. Giving looks also make the child fill like their bad students. The nuns would beat them when they caught them speaking their language or doing anything they felt wasnââ¬â¢t ââ¬Å"civil. â⬠Their ââ¬Ëselfââ¬â¢ is basically r uined because social interactions with others are not good. They are so traumatized that they probably do not even speak at all. Theyââ¬â¢re unable to go to nuns for help or theyââ¬â¢ll get negative responses from them. Another concept used was the self-fulfilling prophecy.Itââ¬â¢s when a teacher puts a label to a child and leads to the child actually becoming that label (Ravelli & Webber, 2013: pg. 245). This concept coincides with the looking-glass self concept. What the teacher sees the student as, that student is most likely to become that. This happens because the nuns had low expectation for these children (Ravelli & Webber, 2013: pg. 246). Theyââ¬â¢re not there to help them, but instead abuse them. For example, this Aboriginal woman explained how her friend experienced her first menstruation cycle and was frightened by it.She went to a nun for help, but the nun just yelled at her saying that she was bad then humiliated the girl by throwing bloody underwear at her in front of everyone at school (Bob, Geraldine & Marcuse, 1993). The nuns were basically showing that the girl was weak and evil and that is what the girl displayed in front of everyone. This behavior and the abuse affect children in the future; making them feel hopeless. And this could lead to them being involved with drug and alcohol abuse. The residential schooling program was such terrible place to be as told in the film Education As We See It.The European missionaries and the church are suppose to be role models and help people, but instead they just cared about making a valuable culture go extinct. And they did this by taking that culture out of the children. This is a conflict theory perspective because the Europeans wanted to be powerful and in order to do this they had to treat the Aboriginals harshly. The concepts language extinction, looking-glass self, and self-fulfilling prophecy were very well applied in this film due to all the experiences the Aboriginals went through when they were children.Even though the residential school system does not exist anymore, it caused long-term damage for the Aboriginals and they will always have this terrible memory with them for the rest of their lives. References Bob, Geraldine and Gary Marcuse. (Directors). 1993. ââ¬Å"Education As We See It. â⬠in First Nations: The Circle Unbroken ââ¬â Disk 4. [Film]. National Film Board of Canada. Ravelli, B. & Webber, M. (2013). Exploring Sociology. Boston: Pearson Learning Solutions.
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