Different reasons people communicate Essay

In general, human beings like to proceed with some other human beings. Most of us ar soci adequate to(p) creatures who want to reach out(p) to other pile sound-nigh us. Very few humans lead completely solitary lives. batch in addition announce for specific reasons in order to express Emotions much(prenominal) as Fear Anger offend Joy Love.People want to commove views, wishes and information across to others for all kinds of reasons. Sometimes this skunk be essential even life saving in the case of a warning. It throne be alert to make a mortals quality of life Better if they atomic number 18 communicating that they be in pain or it after part be to make Emotional contact lens with others to express findings.People live and communicate at essayt a range of distinct groups and Communities, including Families Neighborhoods Workplaces Schools and colleges.The nature of talk is very antithetic dependent on the Circumstances. Some communication theory are perso nal and very intimate these are usually with people to whom we are very close. Other communications are for a wider audience and are aimed at groups of people. communication butt end be formal, such as in a courtroom setting, or informal, such as jocks chatting.2 Explain how communication affects human relationships in the work setting. Effective communication is a bipartisan process sending the right message that is also being correctly received and understood by the other person/s. It is essential that there is good and impelling communication taking place within the work setting. Daily tasks will only be successful with smooth transfers of information. In order for me to set up within my role, there must be utile communication among the youngsterren and myself. This will help bread and butter po tantalizeive morale and improve the quality of work. People that do non feel as if they gestate good communication with their carers may non be as efficient with their wor k. Effective communication skills are also emergencyed to encourage staff and myself to talk about what we are feeling, to say what we think or to express our needs, concerns, wishes or preferences.Positive verbal and non-verbal communication skills, such as being friendly, smiling and frisson hands when greeting parents and staff, are required on a daily basis. Effective communication can help promote and create a positive working environ ment. Without communication the world would be a lonely place and communication is particularly most-valuable in the work setting as it can affect the relationships you build. Team communication is important as it is important to keep everyone in the group educated about what is going on within that group. As I would be communicating with parents, colleagues, children and other professionals (i.e. wellness visitors, talk and linguistic communication therapists, social workers, other schools, Police and other governing bodies) it is important that every system is provided the information they need.Communication is vital to establishing effective relationships in the work setting. It would allow you to expect donjon from your colleagues and to provide them with the necessary support in times of stress and awkwardy.re and am there to support the children.3 describe the factors to consider when promoting effective communication.Verbal communicationTone and pitch of your voice, does it suit the situation or topic? A louder much direct communication maybe required if trying to collar the attention of a group of children to number back inside. However this would non be sui remand in a situation whereby a child is upset say for example if they reserve wet themselves and are embarrassed, this would need a quieter and controling tint to reassure them. drill of lyric is important, when talking to children you need to keep things simpler than if you were talking to an full-gr hold, however if you talking to an adult usi ng very simple instructions this may be deemed as patronizing. So it is important to tell apart your language carefull.The speed in which you talk is also key. When talking to children I tend to get crop up to their level and talk to them at a relatively slow speed, this way they are more than probable to understand me more than if I was walking round above them talking as though I would talk to adults.Non-verbal communicationFacial and hand gestures, again this needs to be tailored to the situation or topic. In the example above, a smile and perhaps a hand on their shoulder is decent to the situation. Whereby frowning and waving harness as if annoyed would be detrimental to the feelings of the child.Eye contact is an important factor as this engages the audience, keeping them foc officed on what you are discussing. By making eye contact you are directing your conversation at that specific person, demonstrating that you are devoting your time and are not able to be distracted as if you would by looking around.Body language plays an important part, for example folded arms can indicate you are being defensive or not open to suggestions, whereas slouching, hands on hips, rolling of eyes and huffing can seem rude and disrespectful.4 Be able to get the best barriers to communication.Identifying communication needs substance abuse of personal histories involvement of the individual involvement of family, friends and carers Barriers to communication environmental eg seating, lighting, inter field of study noise, situation of the setting emotional issues eg shyness, low self-esteem social psychological eg mental ill health, results of abuse, discharge sensory, hearing and sight impairment speech and language barriers following strokes cerebral palsy ethnic eg colligate to gender, inappropriate use of gestures side of meat as an additional language. Promotion of communication use of preferred language including British Sign Language use of human aids, inte rpreters, translators use of technological aids, hearing aids, induction loops, transcribe software cultural awareness active listening skills the need to give individuals time to respond speech and language therapyLanguage proficiency affects every aspect of a persons life. Lack of suavity in English has a major impact on peoples index to get information. A social hierarchy exists in most cultures, which can create issues in work communications. For instance, men from some(a) cultural backgrounds may not adapt easily to working pertainly with women. mind the relationship between the sexes and the roles as gulled in various cultures will give you an insight into how customers from particular cultural groups cap competency respond in an Australian environment. Differences in non-verbal behaviorCultural differences in non-verbal behaviors are a universal source of misunderstandings and conflict in the workplace. For instance, many an(prenominal) westerners like to make eye c ontact, interpreting it as an trait of interest and honesty. They also show friendliness through and through relaxed body language. If these behaviors do not happen, it can be interpreted as shiftiness, coldness and disinterest. However, in some cultures, averted eyes and non-demonstrable behavior are. a cross of good manners and respect. Being aware of these Nuances will help you to reduce negative impressions in inter-cultural communications among co-workers and customers.Personal officePeople from diametrical cultural backgrounds may have different comfort zones some Like more distance between themselves and others, some like to be closer.Responses to authorityAttitudes to authority convert markedly between cultures and exert a distinct effect on workplace behaviors.ReligionIn many cultures, theology dominates life in a way that for strongly secular workplaces may be difficult to understand. These differences need to be respected and the needs associated with religious co mmitments understood and sensitively negotiated within the workplace. Clear communication on both sides about these issues is to be encouraged.Personal appearanceGrooming, dietary and eating habits and dress varies in different cultures. Some people within their community may choose to wear their national dress or religious garments. Keep in mind that attitudes and communicative behaviors are not nonsubjective but strongly conditioned by cultural values.As a simple example, if you say to a customer, Please sign here, you expect them to know that you want them to pick up the pen and sign exactly where you have indicated. But, if you think about it, you are assuming that the person _ can hear you_ speaks the English language_ knows how to use a pen_ knows where they need to sign_ knew what a signature was_ understands what they are signing for_If the person didnt hear you, didnt speak English, did not have a signature, didnt know how to use the pen, did not understand where they need ed to sign, or did not know what they were signing for the communication will not be successful.1. Explain how people from different backgrounds may use and/ or interpret communication methods in different ways Language proficiency affects every aspect of a persons life. Lack of smoothness in English has a major impact on peoples great power to get information. Therefore communication skills training is a critical career development to help the children/ young people understand.Roles and statusA social hierarchy exists in most cultures, which can create issues in workplace communications. For instance, men from some cultural backgrounds may not adapt easily to working equally with women. Understanding the relationship between the sexes and the roles assigned in various cultures will give you an insight into how customers from particular cultural groups force respond in an Australian environment.Differences in non-verbal behaviorCultural differences in non-verbal behaviors are a c ommon source of misunderstandings and conflict in the workplace. For instance, many westerners like to make eye contact, interpreting it as an indication of interest and honesty. They also show friendliness through relaxed body language. If these behaviors do not happen, it can be interpreted as shiftiness, coldness and disinterest. However, in some cultures, averted eyes and non-demonstrable behavior are a sign of courtesy and respect. Being aware of these Nuances will help you to reduce negative impressions in inter-cultural communications among co-workers and customers.Personal spacePeople from different cultural backgrounds may have different comfort zones some Like more distance between themselves and others, some like to be closer.Responses to authorityAttitudes to authority vary markedly between cultures and exert a distinct effect on workplace behaviors.Religion in many cultures, religion dominates life in a way that for strongly secular workplaces may be difficult to under stand. These differences need to be respected and the needs associated with religious commitments understood and sensitively negotiated within the workplace. Clear communication on both sides about these issues is to be encouraged.Personal appearanceGrooming, dietary and eating habits and dress varies in different cultures. Some people within the Australian community may choose to wear their national dress or religious garments. Keep in mind that attitudes and communicative behaviors are not neutral but strongly conditioned by cultural values.As a simple example, if you say to a customer, Please sign here, you expect them to know that you want them to pick up the pen and sign exactly where you have indicated. But, if you think about it, you are assuming that the person can hear you, speaks the English language, knows how to use a pen, knows where they need to sign, knew what a signature was, understands what they are signing forIf the person didnt hear you, didnt speak English, did not have a signature, didnt know how to use the pen, did not understand where they needed to sign, or did not know what they were signing for the communication will not be successful.Use of Simple Language Use of simple and slip by language should be emphasized. Use of ambiguous words and jargons should be avoided. Reduction and elimination of noise levels Noise is the main communication barrier which must be overcome on priority basis. It is essential to identify the source of noise and then eliminate that source. active Listening Listen attentively and carefully. There is a difference between listening and hearing. bustling listening means hearing with proper understanding of the message that is heard. By asking questions the speaker can ensure whether his/her message is understood or not by the liquidator in the same harm as intended by the speaker. Emotional State During communication one should make effective use of body language. He/she should not show their emotions whi le communication as the receiver might misapprehend the message being delivered. For example, if the conveyer of the message is in a bad mood then the receiver might think that the information being delivered is not good.Simple Organizational Structure The organizational twist should not be complex. The number of hierarchical levels should be optimum. There should be a ideal scotch of control within the organization. Simpler the organizational structure, more effective will be the communication. Avoid Information clog up The managers should know how to prioritize their work. They should not overload themselves with the work. They should spend quality time with their subordinates and should listen to their problems and feedbacks actively. A stem to the barriers is emotional intelligence which can be mastered and lead to better relationships. Emotional intelligence is the ability to understand others and work with them. There are five characteristics of emotional intelligence. B eing self-aware is the most important. It is the ability to distance oneself from their emotions so that they can look at the emotion without becoming overwhelmed or reacting to it too quickly.This foot of intelligence would help a person who is struggling with stereotyping. If the person knows that every time they see and African American person they go nervous because they believe they are all aggressive, they can take a step back and look at where that emotion came from. Once they have identified the source, they may be able to isolate the emotion and try to move past is by realizing that it is an irrational fear. There is an equal chance that a Caucasian or African American person is aggressive. The second characteristic is the ability to manage emotions which means expressing them in a way that is appropriate for the setting). Once a person has become aware of the emotion, they can come up with a way to handle the emotion. The person who gets nervous around African Americans may be able to look at where they are. If they are at a dinner party at a friends house and the African American friend of the friend shows up, there is a good chance they are not aggressive.The person who is nervous may be able to walk away for a minute to collect themselves and then act as they should through a dinner party. In a setting where a young looking mother is out with her parents, the person might take the time to ask how old she was and what her situation was. The person may stripping that the young mother is responsible and owned up to her mistakes or that the mother is older than they thought and did not make a mistake. The third characteristic is the ability to motivate oneself which is setting a goal and range it. For the person who is nervous around African Americans, the goal may be to sit at the table and hold normal conversation with the dinner guests. They would then have to try to reach that goal by managing their emotions and following through with the din ner. For a person who looks down on teen mothers, the goal may be to accept all mothers as if they are the socially accepted age for parenting unless there is a clear reason why this mother is inadequate.The might reach that goal by always asking questions when they feel that a mother is inadequate because they are young. The fourth intelligence is recognizing emotions in others, which is called empathy. The best way to do this is to listen to what people are really saying and trying to understand it by observing their body language along with their actual language. In genders this can be difficult. Men tend to want to assoil a problem where women want a sounding board, someone who understands them. If they can listen to each other and try to understand what the other wants and how they are feeling, the relationship will go better. For men, they often do not try to understand why a woman is upset when her friend says she should lose a gasp size. He does not put himself in her shoe s and does not easily relate to the problem. Instead, he might try to solve the problem by complimenting her or getting her a gym membership. This is not effective communication.The woman was not looking for a way to lose a pant size, but earlier a person that would understand why she was the size she was and how bad it feels to be told she is too big. Body language plays a part in improving a persons emotional intelligence. A person who is rootage starting out with improving their emotional intelligence, they may come across difficulties in the first four characteristics because what they are saying does not match up to their body language. A person might ask the teen mother her age, but still have a posture that shows they do not approve of this mother having a child. A person who fears African Americans may be able to sit through a dinner and talk nice, but might look as though they are ready to run out of the room if a butter knife is picked up the wrong way. The fifth part ch aracteristic is the ability to handle relationships.The person needs to recognize their own needs as well as the needs of the other person. They need to find a balance where both sets of needs, is met as fully as possible. If the person is always bending to meet all the needs of another person and neglecting their own needs, they are not going to be satisfied with the relationship for long. On the other hand, if the person ignores the other persons needs and only fulfills their own needs, the other person is not going to be satisfied for long. With an understanding of how barriers, culture, gender, and emotional intelligence effect communication, a person is more able to communicate effectively and have fulfilling relationships. If these things are ignored, communication breaks down and a person can become isolated. 4. Be able to apply principles and practices relating to confidentiality.